Social and Emotional Intelligence Resilience Coach Certification

Purpose | Why and Benefits | Format | Certification

Purpose:

The Certified Emotional and Social Intelligence Workplace Coach program prepare coaches, leaders, counselors and consultants to master their own emotional and social intelligence and then, how to use these skills to coach or lead others. This coach certification course focuses on the role of emotions and social behavior in the workplace. Drawn from research in psychology, social psychology, sociology, coaching and organizational theory, this course starts by building a foundation about emotional and social intelligence. You will then learn how to use, interpret and coach clients using not one, but five standardized assessment tools that measure social and emotional intelligence.

You will also gain coaching tools, templates and guides, based on the book, Smart2Smarter, on the seven emotional and social intelligence skills every person needs and every employer wants. You will receive training and coaching materials to deliver workshops or EQ presentations to workplace clients.

Most important, you will further develop your own, and then learn how to develop your clients “emotional and social smarts” to achieve workplace success and significance.

Who Should Attend:

It is designed for career practitioners, counselors or coaches, leadership coaches, executive coaches, leaders or consultants who want (or need) to increase their own social and emotional intelligence smarts to advance in their career or prevent career derailment.
This SEI Coach training program is approved by the International Coach Federation (ICF) Board Certified Coach, and NBCC the National Board for Certified Counselors (NBCC) for 30 CCEUs.

Past graduates have been from Australia, Canada, United States and England including human resources, organizational consultants, and leadership, life, career, relationship and personal coaches.
 

Why and Benefits:

This certification program combines knowledge, feedback, and practice to achieve proficiency in emotional and social intelligence leadership and coaching, aligned with ICF and BBC core competencies. You will be equipped with advanced coaching and leadership techniques, activities, and tools to help leaders, career, college, and/or private clients use the intelligence of emotions and power of social connections to achieve career success and significance.

• Learn specific coaching strategies, skills, and techniques to enhance your own and your client’s social and emotional intelligence.
• Know how to use five Social and Emotional Intelligence assessments with clients. Talent Smart EQ Appraisal, Emotions and Behavior in the Workplace (EBW), EQ-1 2.0, and Conflicts Dynamics Inventory.
  (Combined Coaching and Assessment certification program includes online assessment certification training).
• Understand what emotions are, where they come from and how to manage your emotional iceberg “stories”.
• Assesses your hot buttons trigger an emotional hijacking, and techniques to get back to your best self.
• Understand how social and emotional intelligence align with the core employability and leadership skills that employers really want.
• Learn and apply the seven behavioral competencies of the SMARTER social and emotional intelligence process.
• Learn to design an emotional and social intelligence action plan using online, coaching books and SEl action cards.
• Deepen your understanding and application of social and emotional intelligence through peer coaching activities, self reflection and case study.
• Learn and apply the Thrive vs. Survive Coaching framework.
• Understand how to use social media to develop emotional and social intelligence (social networks, etc.).
• Learn how to apply the “power of attraction” as a SEl coaching tool.
• Increase your coaching toolkit and competence through dialogue, discussion leader, field work and assignments.
• Identify your thinking style and the impact to emotional resiliency.
• Build emotional literacy skills in the critical areas of toleration and empathy.

Format:

• 25 hours webinar based coach training.
• 3 hours audio/video coach training.
• 2 hours mentor coaching.

Assessment Materials Included in registration fee – $300 Value:

• EQ-1.
• Emotions and Behavior in the Workplace EBW) includes coaching, selection and development report.
• Conflict Dynamics Profile.
• 9 course workbooks ($100 value).
• Over 70 social and emotional intelligence coaching and leadership tools and activities.

Additional Value-Adds:

• Reading list and case studies: Class readings should be done before each class. Useful discussions follow only when everyone has completed all of the readings thoroughly and thoughtfully.
• Coaching scenarios and templates.
• Five peer coaching sessions as coach and coachee.
• Business marketing tools.

Participate as a Coach Leader:

Coach leader(s) will be assigned after the second class. The job of the leader(s) is to guide a 30 minute discussion focusing on deeper, thought provoking coaching questions, to provide integration/synthesis of key themes emerging from the session’s readings and pre assignments. The discussion leader will prepare a list of discussion questions for the session and email them to me prior to class.

Participants will be asked to purchase course texts.

**WCI can purchase these books at a reduced rate for you. Contact Cynthia Kivland to order at up to 30% off.

Prerequisite:

Since this course is an advanced level, it is important that participants have some previous coursework and experience in coaching, leadership or counseling. A reasonable expectation for development of emotional and social intelligence skills is 3-6 months. At the completion of this course, you will not only learn how to incorporate these “must have” skills into your own life, leadership and coaching, but personally practice these skills as you take the course.

Certification Requirements:

In addition to classroom training, certification requirements include:

• Completing the reading, activities, assessments and questions for each week, and be prepared to discuss during classroom time.
• Have (two) 1-on-1 mentor coaching call (50 minutes) with Cynthia Kivland (the lead instructor) to deepen your understanding and sharpen your focus, no later than four weeks after course completion. (Included in the price of the course.) Additional mentor coaching can be purchased at $100.00 hour.
• Case study application or three page personal reflection paper.
• Participating in five, one-on-one EQ coaching sessions (50-minutes each) with another course participant, twice as the coach and twice as the client and completing (5) coaching reflection forms.
• Taking a learning review and correctly answer 75% of questions.
• Complete a course evaluation within four weeks after course completion.
• In class, sharing relevant information about the readings, a tool, book, coaching application or other (about 5 minutes of sharing).

Note: After the classroom training, you have 4 weeks to complete all the certification requirements. Upon completion of all the requirements, you will receive a certificate with this credential and you may use the designation “Certified Social and Emotional Intelligence Coach^SM.”